jb999 Terms and Conditions

By accessing the jb999 platform or using any of its services, you are considered to have fully accepted these terms and conditions, our Privacy Policy, and our Responsible Gaming Policy. If you disagree with any part of these terms, please refrain from using this platform.

These terms are written in Bengali and form a legally binding agreement between jb999 and the user. This agreement takes effect from the moment an account is registered on the platform.

To open an account or use any service on jb999, you must meet the following requirements:

• You must be at least 21 years old.
• You must not be a resident of any country or region where online gaming is strictly prohibited.
• You may only hold one account in your name.
• All information provided on the platform must be accurate, complete, and up to date.
• You must not be a person previously banned by jb999.

jb999 may request identity documents (NID, passport, or others) at any time to verify the accuracy of information provided during registration. Failure to supply the required information may result in the account being temporarily or permanently closed.

To open a valid account on jb999, you must provide accurate personal information in the registration form. Each person may hold only one account; attempting to open multiple accounts may result in all accounts being cancelled and any deposited funds being forfeited.

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. Do not share this information with anyone. If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately.

3.2 Updating Account Information

If your contact details or identity change, please inform jb999 immediately. jb999 will not be held responsible for any issues arising from incorrect or outdated information.

3.3 Closing Your Account

You may request to close your account at any time through the support team. Any remaining balance must be withdrawn before the account is closed. Bonus balances that do not meet withdrawal conditions will be cancelled.

jb999 supports transactions through mobile banking and banking methods available in Bangladesh. All transactions are carried out in Bangladeshi Taka (BDT).

4.1 Deposit Conditions

• Minimum deposit amount: ৳100 (per method).
• Accepted methods: bKash, Nagad, Rocket, and bank transfer.
• Deposited funds will be added to the account once verification is complete.
• The correct reference number must be used when making a deposit.

4.2 Withdrawal Conditions

• Minimum withdrawal amount: ৳800.
• Withdrawal time: processing is generally completed within 15 minutes to 2 hours.
• Withdrawals may only be made to a registered payment method.
• If any active bonus wagering requirements remain, the withdrawal process may be delayed.
• Withdrawals may be put on hold in cases of fraud or suspicious activity.

4.3 Transaction Cancellation

Once a deposit has been made, it generally cannot be cancelled. However, if a transaction fails to complete due to a technical error, please contact the support team. jb999 will arrange a refund after a proper investigation.

jb999 offers various bonuses and promotional offers from time to time. Each bonus has its own terms that must be followed.

5.1 Welcome Bonus

• On the first deposit: 100% bonus, up to ৳5,000.
• Bonus wagering requirement: you must wager 15 times the total bonus amount.
• Each user may receive the welcome bonus only once.
• Withdrawals cannot be made while a bonus is active.

5.2 General Bonus Terms

• Bonuses are only usable on the jb999 platform and cannot be converted to cash.
• Multiple bonuses cannot be used at the same time unless specifically permitted.
• If a bonus is obtained through fraudulent means, the bonus and any related winnings will be forfeited.
• VIP members will receive special benefits according to their tier.

5.3 VIP Program

The jb999 VIP program has three tiers:

• Bronze: weekly cashback up to 0.3%.
• Silver: weekly cashback up to 0.5%.
• Gold: weekly cashback up to 0.8%.

VIP tier upgrades are based on regular active participation and contribution to the platform. Each cashback offer has its own validity period and conditions.

The jb999 platform offers slots, sports betting (including cricket and handball), live casino, and a range of other games. Specific rules apply to each game category.

• All games are operated under fair play principles.
• If a game is interrupted mid-session due to a technical error, jb999 will take appropriate action.
• Results displayed due to a software error or inconsistency may be considered void.
• jb999 reserves the right to reverse any winnings obtained by a player who intentionally exploits a system vulnerability.
• In any disputed situation, jb999's decision will be considered final.

In sports betting, if a match is cancelled or postponed, the bet amount will be refunded or rescheduled in accordance with standard rules.

The following activities are strictly prohibited on jb999. Involvement in such activities will result in account cancellation and the relevant funds may be forfeited:

• Money laundering or use of funds from illegal sources.
• Playing games using bots, scripts, or automated methods.
• Opening multiple accounts or using an account under another person's identity.
• Abusing the bonus system.
• Attempting to interfere with the platform's security systems.
• Registering an account with false information.
• Harassing or deceiving other users.

jb999 gives top priority to protecting users' personal information. We keep all data secure using SSL encryption technology.

The information you provide is used only for delivering services, verifying identity, and meeting legal obligations. No information is sold to third parties. For more details, please read our Privacy Policy.

Information may be shared as required in response to valid requests from regulatory or law enforcement bodies.

jb999 believes in responsible gaming. We want all our players to have a healthy and enjoyable experience. If you feel that gaming is having a negative impact on your daily life, please seek help immediately.

• Never place bets beyond your financial means.
• Do not treat gaming as a source of income.
• You can set deposit limits, betting limits, or session time limits for yourself.
• Contact the support team to use self-exclusion or a temporary break.

For full information on responsible gaming, visit our Responsible Gaming page.

jb999 reserves the right to temporarily suspend or permanently close an account without prior notice in any of the following circumstances:

• Violation of any provision of these terms and conditions.
• Providing false or misleading information.
• Suspicion of money laundering or fraud.
• Evidence that an account is being operated by or on behalf of a minor or another person.
• Under instruction from a legal authority.

If an account is cancelled and there is no evidence of a terms violation, any valid balance held in the account will be returned.

jb999 is not responsible for the following:

• Disruption to a game session caused by loss of internet connection or device malfunction.
• Delays or errors on the part of a third-party payment provider.
• Loss resulting from carelessly sharing account passwords.
• Loss caused by the user's own incorrect information.
• Service interruption due to natural disasters, cyber attacks, or other uncontrollable circumstances.

jb999 always strives to maintain quality of service, however there is no obligation to provide compensation in the event of any service disruption.

jb999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users will be notified by email or via a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms. Therefore, it is advised to check the latest terms regularly.

For any questions or complaints regarding these terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support is available in Bengali.

For more details, visit our FAQ page or About Us page.